Telephony (VOIP Communications)
Become free from your office, constraints of desktop phone and numbers lock to an office. is a thing of the past....
VoCALL Business is an affordable and configurable unified telecoms solution. It provides advanced call function capabilities and is fully configurable and scalable . With VoCALL Business, remote users can access their office seamlessly from any location, all calls between offices and remote workers are free of charge.
VoCALL Business has an extensive range of advanced call handling and management features, all operated through an easy-to-use interface. From simple call transfer to complex call queues, from voicemail to encrypted call recording and management*, VoCALL Business ensures you’re always in touch and never miss a call.
VoCALL’s powerful desktop and mobile applications are specifically designed to take your business communications to a whole new level. They will enhance and simplify your day-to-day communications experience.
Benifits of VOIP
VoCALL Business Call Package
Each VoCALL Business User Licence includes 2000 free minutes per month to 01, 02 and 03 landlines and 2000 free minutes to O2, EE and Vodafone mobile networks.
The PC/Mac Desktop Communicator App is included for every user and provides a specific set of features capable of transforming your phone system into a real powerhouse. Everything your phone system ever needed to be directly from the desktop.
The VoCALL Mobile Communicator App, available for both Android and iOS handsets, is included for every user and provides a specific set of features capable of transforming your mobile phone into a real powerhouse. Everything your phone system ever needed to be directly from your mobile. For financial institutions or companies who record calls and take payments over the phone, VoCALL Compliant provides the perfect compliance ready solution.
VoCALL Compliant integrates with all of the major payment platforms.
VoCALL CRM Integration
VoCALL integrates seamlessly with a host of CRM platforms out of the box providing screen popping of the chosen CRM platform and integrates it with certain desktop features such as desktop contacts searching.
VoCALL CRM+ Call Popup brings contact information to your fingertips and records everything back to your CRM while providing Click-to-Dial functionality.
Encrypted Call Recording providing PCI and MiFID II Compliance
VoCALL Compliant is an add-on to VoCALL Business.
For financial services and institutions or companies who record calls, VoCALL Complaint provides full MiFID II compliance.
For businesses who take payments over the phone, VoCALL Compliant integrates with all major payment providers.
Compliant gives you a 360 degree view of your customer touch points and allows you to track how your employees handle specific customer situations, interactions and day-to-day activities, all from one screen.
VoCALL Compliant is designed to be operational in minutes. It’s intuitive web interface makes it easy to navigate through calls and playback, with Compliant features available from a single screen. With just a simple tutorial, you can be up and running without losing valuable staff time to training.